Upgrade your everyday with Aussie Essentials
Simple, beautiful products designed to elevate everyday living, bringing more comfort, style, and ease to your daily routine.
Frequently Asked Questions
1. Does it produce real heat or flames?
No. this diffuser creates a cozy visual and aromatic experience without real fire or heat.
Is it safe to use around kids and pets?
Yes. It’s flame-free and designed for safe everyday home use.
Where are you located?
Our head office is based in Townsville, Queensland.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at aussie.essentials.shop.co@gmail.com
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Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
Aussie Essentials exists to deliver thoughtfully designed lifestyle products that enhance everyday living, empowering Australians to shop with confidence through quality, reliability, and simple solutions that make homes more comfortable, stylish, and effortlessly functional for modern Australian lifestyles everywhere, nationwide.
Fast, Free & Secure Shipping Australia Wide
Better lifestyle products shouldn’t come with uncertainty. We ship fast and free on every order, delivering carefully selected essentials straight to your door—so Australians can shop confidently, every time.